
Track Your Shipment
Enter your tracking number to see live status, recent checkpoints, route details, and estimated delivery. Your code always starts with Z and has 11 digits(e.g. Z12345678901).
Tip: you can paste either Z12345678901 or just the 11 digits.
Tip: You can paste just the 11 digits — we’ll add the leading Z for you.
Some shipments are locally handled by our trusted delivery partners. The exact partner is shown on the tracking details page.
Use the tracking number on your receipt or email. Example: Z12345678901.
See checkpoints in newest-first order with locations and status notes.
Where available, you’ll see current location, destination hub, and expected delivery.
Status Guide
We show a simple 4-step progress bar. Other detailed statuses still appear in the timeline.
What you’ll see here
- Live status badge + 4-step progress.
- Newest-first tracking timeline with location tags.
- Route card: origin, destination, current location, destination hub.
- Estimated delivery date (when provided).
- Secure photo viewing (enter last 4 digits of the phone number on file).
Having trouble?
“Tracking number not found”
- Confirm it’s Z + 11 digits (no spaces).
- If the shipment was created just now, try again in a few minutes.
- Check with the sender for the exact code on your receipt/email.
“Photo locked”
- Enter the last 4 digits of the phone number on the shipment.
- If you’re unsure which phone is on file, ask the sender.
FAQs
Where do I find my tracking number?
Can I track with only the digits?
Z###########.Why does my ETA say '—'?
Is my phone number exposed here?
Need help with a shipment?
Our support team can assist with tracking issues, delivery updates, or documentation.